MANAGING WORKFORCE DIVERSITY IN THE WORKPLACE
1. COURSE OVERVIEW Talent Management is the science of using strategic Human Resources Management to improve business value and to make it possible for companies and organisations to reach their …
1. COURSE OVERVIEW Talent Management is the science of using strategic Human Resources Management to improve business value and to make it possible for companies and organisations to reach their …
1. COURSE OVERVIEW This course is aimed at people who interact with customers at the level where they are expected to be able to solve customer complaints and answer customer …
COURSE OVERVIEW Emotional Intelligence course gives you the ability to deal effectively with our emotions in the work place which is critical to our success as managers and service providers. …
COURSE OVERVIEW The purpose of this course is to equip you, the learner with the necessary skills required to operate a POS and provide excellent customer service in any business …
COURSE OVERVIEW The course is intended to provide learners with foundational but yet solid understanding of project planning element pertaining to cost estimation and budgeting. Learners accessing this course will …
COURSE OVERVIEW Project administration and support is an important part of an effective project management and governance. The course has been designed to capacitate project Assistants and Administrators to be …
COURSE OVERVIEW Every business lies at the mercy of its customers. The market is competitive, and the expectations of customers have sky-rocketed. Offering a good product or service simply isn’t …
COURSE OVERVIEW For majority of organisations, the call centre is their main point of contact. Customer service advisers and telesales agents need to be well organised, respond positively to customers, …
COURSE OVERVIEW There will be many times when you never meet the customer in person, therefore it is essential that each employee answering the phone is able to sell or …
COURSE OVERVIEW The Planning and Starting a Business is an online introductory course for anyone who has recently set up a business or anyone who is thinking of setting up …
