COURSE OVERVIEW The course is intended to provide learners with foundational but yet solid understanding of project planning element pertaining to cost estimation and budgeting. Learners accessing this course will …
COURSE OVERVIEW Project administration and support is an important part of an effective project management and governance. The course has been designed to capacitate project Assistants and Administrators to be …
COURSE OVERVIEW Every business lies at the mercy of its customers. The market is competitive, and the expectations of customers have sky-rocketed. Offering a good product or service simply isn’t …
COURSE OVERVIEW For majority of organisations, the call centre is their main point of contact. Customer service advisers and telesales agents need to be well organised, respond positively to customers, …
COURSE OVERVIEW There will be many times when you never meet the customer in person, therefore it is essential that each employee answering the phone is able to sell or …
COURSE OVERVIEW The Planning and Starting a Business is an online introductory course for anyone who has recently set up a business or anyone who is thinking of setting up …
COURSE OVERVIEW The course is for people with little to no knowledge of entrepreneurship to emerge with tools they can use to assess their readiness to start their own business. …
FUNDAMENTALS OF RETAIL AND WHOLESALE ENVIRONMENT IN SOUTH AFRICA COURSE OVERVIEW The wholesale and retail is one of the biggest sectors in South Africa. Wholesalers and retailers are in the …
COURSE OVERVIEW In today’s competitive environment, the quality of your customer service is an increasingly important factor in nurturing positive customer loyalty. However, it remains the case that many organisations …
COURSE OVERVIEW Time management skills are essential for professional success in any workplace. This course will enable you to successfully implement time management strategies and control your workload. You will …
